Rubix Children's Home ("we," "us," "our") operates the website at rubixchildrenshome.com. We are committed to protecting the privacy of our website visitors and handling their data securely and transparently in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act. This policy explains how we collect, use, and safeguard information obtained through your use of this website. Last Updated: 9/4/2025

Information We Collect via this Website

We may collect the following types of information when you use our website:
  • Personal Information You Provide: Such as your name, email address, phone number, organisation, and the content of your message when you fill out our contact form or referral enquiry forms.
  • Usage Data: Information about how you access and use the website, potentially including your IP address, browser type, operating system, pages visited, and time spent on pages. This is often collected automatically via server logs or analytics tools.
  • Cookies: Small data files stored on your device. Please see our Cookie Policy page link for detailed information on the cookies we use.

How We Use Your Information

We use the information collected via this website for purposes including:
  • Responding to your enquiries, questions, or comments submitted via contact forms.
  • Processing referral enquiries initiated through the website.
  • Operating, maintaining, and improving our website and its security.
  • Analysing website usage to understand how visitors interact with our content (using tools like Google Analytics, if applicable).
  • Complying with legal or regulatory obligations, including safeguarding requirements if applicable to information received.

Our Legal Basis for Processing Your Data

We process personal data based on the following legal grounds under GDPR:
  • Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., consenting to non-essential cookies via our cookie banner).
  • Legitimate Interests: Where processing is necessary for our legitimate interests, such as operating our website securely, responding to user-initiated enquiries, and analysing website traffic to improve our services, provided these interests are not overridden by your data protection rights.
  • Legal Obligation: Where we need to process your data to comply with the law (e.g., reporting safeguarding concerns).

Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. We may share data collected via this website in limited circumstances:
  • Service Providers: With third-party vendors who help us operate the website (e.g., hosting provider, website analytics providers like Google Analytics). These providers are contractually bound to protect your data.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request, or if necessary to address safeguarding concerns raised through website contact.

Data Security

We implement appropriate technical and organisational measures to protect the personal data collected via our website from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. This includes measures such as SSL encryption (HTTPS) for data transmission and secure hosting environments. However, please note that no method of transmission over the Internet or electronic storage is 100% safe.

Data Retention

We will retain your data collected via the website only as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Retention periods vary based on the type of data and its intended purpose.

Your Data Protection Rights

Under GDPR and UK data protection law, you have rights regarding your personal data, including:
  • The right to access your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure of your personal data ('right to be forgotten').
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to processing based on legitimate interests.
  • The right to withdraw consent at any time (where consent is the basis for processing).

How to Exercise Your Rights

If you wish to exercise any of the rights set out above, please contact us using the details provided in the 'Contact Us' section below. We may need to request specific information from you to help us confirm your identity before processing your request.

Cookie Policy

This website uses cookies to enhance your Browse experience and analyse traffic. For detailed information about the cookies we use, why we use them, and how you can manage your cookie preferences.

Links to Other Websites

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.